FAQ

When are you restocking your Lounge collection?

We're aiming for a restock in May:)

How do I process a refund?

Please email info@modemischiefstudios.com . This is the only way we are currently accepting refunds. For more information visit our Returns page. Please expect a reply within 1-2 business days

My delivery is delayed/ missing.

As shipment is through a third party (Australia Post) we are unable to control delivery times or find missing orders. We highly suggest contacting Australia Post as they will be able to help you much more than we can. You can access their FAQ/HELP page via this link.Click HERE if you have a missing or lost itemClick HERE if you have a delivery issue.

Are you releasing new designs?

We can't wait to share what's in store for 2023! We have so many things in the works :)

My item is faulty.

Please email us if you have a faulty item and we will get back to you as soon as possible! Please do not DM us on instagram or you may not receive a reply.