Shipping policy
We offer shipping within Australia and select countries.
Please read our Shipping Terms and Service at the bottom of this page before placing your order.
AUSTRALIA
|
shipping
|
courier | delivery | cost (based on order weight) |
| Domestic (AU) standard | Australia Post | 3-7 business days |
$10-$11 for orders under $250. Free for orders $250+ |
| Domestic (AU) express | Australia Post | 1-3 business days | $12- $13.5. Free for orders $250+ |
INTERNATIONAL
We are now only shipping with DHL Express internationally.
Please note all International orders are eligible for exchanges and refunds.
Items shipped outside of Australia are subject to duties, taxes (VAT), handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Mode Mischief Studios.
NEW ZEALAND
| shipping | courier | delivery | cost |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 business days | $20 NZD |
USA & CANADA
| shipping | courier | delivery | cost |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 business days | $18 USD |
UK / EU
| shipping | courier | delivery | cost |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 business days | $18 EUR |
REST OF WORLD
| shipping | courier | delivery | cost |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 business days | $30 AUD |
SHIPPING TERMS OF SERVICE
Mode Mischief Studios is not responsible for loss, theft or damage to our parcels once handed to Australia Post. If you suspect your parcel is lost please contact Australia Post or our team, Mode Mischief Customer Support
We are unable to compensate for any issues regarding postage. In the case when a wrong address is added on our behalf, we will provide compensation.
If you have entered the wrong address at checkout, please email us urgently so we can change your address before dispatch. If we have already dispatched the item, unfortunately there is nothing we can do to change the address.