Shipping policy
DISPATCH
We offer shipping within Australia and numerous International destinations.
All orders are dispatched from Melbourne, Australia.
Orders are dispatched same day, or next day if your order is placed after 2pm AEDT.
In the case of Public Holidays, or end-of-year delays, please allow up to 4 business days for your order to be dispatched.
Please read our Shipping Terms and Services at the bottom of this page before placing your order.
AUSTRALIA
FREE EXPRESS SHIPPING OVER $270
FREE STANDARD SHIPPING OVER $200
|
shipping
|
courier | delivery | cost (based on order weight) |
| Domestic (AU) Standard | Australia Post | 3-7 business days |
$10 for orders under $200. |
| Domestic (AU) Express | Australia Post | 1-3 business days | $9- $14 for orders under $270 |
INTERNATIONAL
We ship with DHL E-commerce and DHL Express, to offer you the easiest and quickest experience.
Please note all International orders are ineligible for exchanges and refunds.
Items shipped outside of Australia are subject to duties, taxes (VAT), handling and/or other miscellaneous charges as defined by the country of import.
These fees are not included in the cost of your order and therefore can not be reimbursed by Mode Mischief Studios.
All rates costs are based on average order weights
USA
FREE DHL E-COMMERCE SHIPPING OVER $150 USD
FREE DHL EXPRESS SHIPPING OVER $220 USD
| shipping | courier | delivery | cost |
| DHL E-COMMERCE EXPEDITED | DHL | 6-8 Business Days | FREE |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 Business Days | $16 USD |
NEW ZEALAND
FREE DHL E-COMMERCE SHIPPING OVER $260 NZD ($245 AUD)
| shipping | courier | delivery | cost |
| DHL E-COMMERCE EXPEDITED | DHL | 6-8 Business Days | $9 NZD |
| DHL WORLDWIDE EXPRESS | DHL | 1-2 Business Days | $15 NZD |
CANADA
FREE DHL E-COMMERCE SHIPPING OVER $235 CAD ($270 AUD)
| shipping | courier | delivery | cost |
| DHL E-COMMERCE EXPEDITED | DHL | 6-8 Business Days | $15 CAD |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 Business Days | $22 CAD |
UNITED KINGDOM
FREE DHL E-COMMERCE SHIPPING OVER £140 ($270 AUD)
| shipping | courier | delivery | cost |
| DHL E-COMMERCE EXPEDITED | DHL | 6-8 Business Days | £9 GBP |
| DHL WORLDWIDE EXPRESS | DHL | 3-4 Business Days | £13 GBP |
EUROPE
FREE DHL E-COMMERCE SHIPPING OVER 160€ ($270 AUD)
| shipping | courier | delivery | cost |
| DHL E-COMMERCE EXPEDITED | DHL | 6-8 Business Days | 10€ EUR |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 Business Days | €6€ EUR |
REST OF WORLD
| shipping | courier | delivery | cost |
| DHL E-COMMERCE EXPEDITED | DHL | 6-8 Business Days | $20 AUD |
| DHL WORLDWIDE EXPRESS | DHL | 2-4 Business Days | $30 AUD |
SHIPPING TERMS OF SERVICE
Mode Mischief Studios is not responsible for loss, theft or damage to our parcels once handed to our couriers Australia Post and DHL. If you suspect your parcel is lost please contact Australia Post, DHL, or our team, Mode Mischief Customer Support
We are unable to compensate for any issues regarding postage. In the case when a wrong address is added on our behalf, we will provide compensation.
If you have entered the wrong address at checkout, please email us urgently so we can change your address before dispatch. If we have already dispatched the item, unfortunately, there is nothing we can do to change the address.