Shipping policy

DISPATCH

We offer shipping within Australia and numerous International destinations.
 
All orders are dispatched from Melbourne, Australia.
Orders are dispatched same day, or next day if your order is placed after 2pm AEDT.
 
In the case of Public Holidays, or end-of-year delays, please allow up to 4 business days for your order to be dispatched. 
 
Please read our Shipping Terms and Services at the bottom of this page before placing your order.

AUSTRALIA

FREE EXPRESS SHIPPING OVER $270

FREE STANDARD SHIPPING OVER $200

 

 shipping
courier delivery cost (based on order weight)
Domestic (AU) Standard Australia Post 3-7 business days

$10 for orders under $200. 

Domestic (AU) Express Australia Post 1-3 business days $9- $14 for orders under $270
 
 

INTERNATIONAL

We ship with DHL E-commerce and DHL Express, to offer you the easiest and quickest experience.

Please note all International orders are ineligible for exchanges and refunds. 

Items shipped outside of Australia are subject to duties, taxes (VAT), handling and/or other miscellaneous charges as defined by the country of import.

These fees are not included in the cost of your order and therefore can not be reimbursed by Mode Mischief Studios. 

All rates costs are based on average order weights

USA

FREE DHL E-COMMERCE SHIPPING OVER $150 USD

FREE DHL EXPRESS SHIPPING OVER $220 USD

 shipping courier delivery cost
DHL E-COMMERCE EXPEDITED DHL 6-8 Business Days FREE 
DHL WORLDWIDE EXPRESS DHL 2-4 Business Days $16 USD 

 

NEW ZEALAND 

FREE DHL E-COMMERCE SHIPPING OVER $260 NZD ($245 AUD)
 
shipping courier delivery cost
DHL E-COMMERCE EXPEDITED DHL 6-8 Business Days $9 NZD
DHL WORLDWIDE EXPRESS DHL 1-2 Business Days $15 NZD 

 

CANADA

FREE DHL E-COMMERCE SHIPPING OVER $235 CAD ($270 AUD)
 
 shipping courier delivery cost
DHL E-COMMERCE EXPEDITED DHL 6-8 Business Days $15 CAD
DHL WORLDWIDE EXPRESS DHL 2-4 Business Days $22 CAD

 

UNITED KINGDOM

FREE DHL E-COMMERCE SHIPPING OVER £140 ($270 AUD)
 
 shipping courier delivery cost
DHL E-COMMERCE EXPEDITED DHL 6-8 Business Days £9 GBP
DHL WORLDWIDE EXPRESS DHL 3-4 Business Days £13 GBP

 

EUROPE

FREE DHL E-COMMERCE SHIPPING OVER 160€ ($270 AUD)

 shipping courier delivery cost
DHL E-COMMERCE EXPEDITED DHL 6-8 Business Days 10 EUR
DHL WORLDWIDE EXPRESS DHL 2-4 Business Days €6€ EUR

 

REST OF WORLD

 shipping courier delivery cost
DHL E-COMMERCE EXPEDITED DHL 6-8 Business Days $20 AUD
DHL WORLDWIDE EXPRESS DHL 2-4 Business Days $30 AUD


SHIPPING TERMS OF SERVICE


Mode Mischief Studios is not responsible for loss, theft or damage to our parcels once handed to our couriers Australia Post and DHL. If you suspect your parcel is lost please contact Australia Post, DHL, or our team, Mode Mischief Customer Support

We are unable to compensate for any issues regarding postage. In the case when a wrong address is added on our behalf, we will provide compensation. 

If you have entered the wrong address at checkout, please email us urgently so we can change your address before dispatch. If we have already dispatched the item, unfortunately, there is nothing we can do to change the address.