Mode Mischief customer care

Contact us

We're here to help

Current response time: 3–5 days

We're a little busier than usual. Rest assured your email is in the queue and we'll get to it as soon as possible.

Enquiries, returns and exchanges

General

For all enquiries, returns and exchanges, please email us at:

9am – 5pm AEDT
Monday – Saturday

Media, press and styling

Media

For media, press and styling enquiries, please email us at:

Good to know

  1. 01Please only send a follow-up email if you haven't heard back after 5 business days. Following up sooner resets your place in the queue.
  2. 02Your enquiry, return or exchange is initiated as soon as your email is sent.
  3. 03Email is our main way of talking with customers, so for all non-urgent enquiries, please email us rather than sending a DM.