Shipping Policy
Shipping
Your order ships from either Australia or the United States, whichever warehouse is closest to you. Orders placed before 12pm will get fulfilled same day. Over 95% of orders are dispatched within 16 hours of being placed.
Australia
Free express shipping on orders over $300. Free standard shipping on orders over $245.
| Shipping | Delivery | Cost |
|---|---|---|
| Standard | 3–5 business days | $9 (free over $245) |
| Express | 1–2 business days | $15 (free over $300) |
United States
Tariff-free shopping. Orders are fulfilled locally from our California facility. If stock isn't available there, we ship from Australia via DHL with no further charges are payable on delivery.
Free standard shipping on all orders via DHL.
| Shipping | Delivery | Rate |
|---|---|---|
| DHL eCommerce Standard | 5–7 business days | Free |
| DHL eCommerce Expedited | 3–5 business days | $8.99 USD (free over $300 USD) |
United Kingdom, Canada & New Zealand
Flat-rate shipping to these destinations, no matter the order size.
| Region | Delivery | Rate |
|---|---|---|
| United Kingdom | 3–4 business days | £10 GBP |
| Canada | 3–5 business days | $15 CAD |
| New Zealand | 3–5 business days | $15 NZD |
Rest of World
Shipping is calculated at checkout. Import duties and taxes may apply on delivery for international orders. These aren't included in your order total, but they're estimated at checkout so there are no surprises.
| Region | Free Shipping |
|---|---|
| Europe | Orders over €130 |
| Rest of world | Calculated at checkout |
Returns
Need to return something? Start your return here.
Terms of Service
Mode Mischief Studios isn't responsible for loss, theft, or damage once a parcel has been handed to Australia Post or DHL. If you suspect your parcel is lost, please contact Australia Post, DHL, FedEx, or our customer support team.
We're unable to compensate for postage issues, except where the incorrect address was entered on our end.
Entered the wrong address at checkout? Email us urgently before dispatch. Once an order has shipped, we're unable to make changes.